Testimonials

Can't Wait

“Hi Oliver, Thank you for the picture. It looks great. I can’t wait to see it finished.”

Lisa

We are so thrilled and proud to buy local, Canadian craftsmanship

“Thank you Oliver for sending the pictures. The furniture looks fantastic. Thanks again. We are so thrilled and proud to buy local, Canadian craftsmanship.”

Jennifer

Exactly what we wanted

“I’ve marked it on the calendar. Thanks very much for taking the time to make sure the kitchen set is exactly as we want it.”

Andrea

An altar in an Anglican Church

“I was looking for a specific piece (a table – H36″ X D36″ X W42″) made with Quater/Sawn Oak for use as an altar in an Anglican Church. A web-search directed me to your website. The staff (Rita) was most helpful. Your price-point worked and we are most happy! Thank you very much.”

The Rev. Kenneth M. Near, Rector, St. Matthias’ Church

Expanded your product line

“I was very happy to return to Woodcraft to discover that you’ve expanded your product line to meet the growing needs of condo owners e.g. smaller tables.”

Krista

We know it will last forever!

“We purchased the Turnbuckle dining table from Woodcraft in Spring 2013. We were extremely pleased with Liz at the store; she was very knowledgeable, helpful and accommodating. We especially loved that we could customize our table including size, tabletop and legs as well as colour. Once we purchased the table we were glad that we received updates along the way from Oliver, who set reasonable expectations for service and delivery. We couldn’t be happier with our table, we are confident in the product and the investment we made and we know it will last forever! Thank you!”

Alice & Tim

Working with Liz

“Working with Liz to purchase the TV Entertainment console was so easy, she was very helpful and pleasant to deal with. Picking up the unit was also easy, we did it on a Saturday and there were a couple of guys working in the back that went out of their way to help load it in our vehicle. We will absolutely be looking at Woodcraft for any and all future furniture purchases.”

Dave

The new furniture looks great.

“Joyce, Picture of the new furniture looks great.
Can’t wait to see it once it’s completed.”

Barb

My table is EXACTLY what I wanted!

“Customer service was phenomenal. Table was shipped from Canada to New York and so meticulously packed, although it took an hour to unwrap, it was worth it. My table is EXACTLY what I wanted!”

Jamie

Canadian Ambassador to the U.K

“Everything is moving forward nicely and the desk looks great. Thanks so much for all the work.”

Gordon Campbell

Loveliness

“My beautiful Broadview table in vintage cherry stained antique brown with hand planed finishing is a stunning piece of loveliness in my contemporary dining room.”

Lisa

My client is VERY happy

“Hi Oliver,

My client is VERY happy with her dining table!! I saw the finished product and absolutely love it myself.  I will definitely be referring clients over to you.  Customer service is also fantastic.”

Tina (Lionsgate)

Cannot wait to have it delivered

“Looks great, cannot wait to have it delivered. Thank you very much for sharing these photos with me.”

Ragi

It's looking great!

“Thanks Liz, we’re excited to see the finished product. It’s looking great!”

Dean

The craftsmanship is fantastic!

“Hi Oliver,

The bed was delivered yesterday. The craftsmanship is fantastic! The delivery staff was exceptionally professional, efficient, and tidy with their work.

Many thanks to the entire staff at Woodcraft for exceptional customer service!

Cheers”

Ann

Even my husband liked them

“Hi Oliver,

The chairs arrived and they look great. Even my husband liked them. Thank you so much.

I would definitely be interested in ordering 8 more chairs!”

Tanya

More importantly, it has met my husband's approval!

“The pleasure is mine! I’m so happy to have acquired such beautiful piece of furniture, and more importantly, it has met my husband’s approval!
We look forward to receiving our dining set soon, and once again, thanks for the excellent service.
Cheers!”

Mina

I wanted to add another piece

“Looking forward to the completion of the furniture. If I wanted to add another piece i.e: dresser, is it too late?”

Martha

Wow! Looking good!

“Wow! Looking good! Thanks for the picture, Oliver. I can’t wait to see it in our living room.”

Jon

I had a customer who cancelled...

“Great Customer Service. I had a customer who cancelled after ordering and Woodcraft was willing to refund the amount. Luckily I had another client interested in the same product and everything worked out. Client was extremely happy with their custom TV Stand. Will definitely purchase from your company in the future.”

DC Interiors

Employees were easy to work with

“Woodcraft not only provided customized options for my client, but also exceeded my expectations with quality, craftsmanship and customer service. They were continually updating me on the status of my order, did not forget to return my sample and all around all their employees were easy to work with. After my first experience with Woodcraft, I would recommend them to my clients and will continue to use their services.”

KM Salter Design

Your entire team understands customer service

“This was a very positive experience from start to finish. Your entire team understands customer service. We knew this is what we wanted as soon as we heard about the craftsmanship of the style of bed chosen. We bought an heirloom and an experience to match. Congratulations to the entire team for a job well done!”

Eve

it's SPECTACULAR

“I should have mentioned, forgive me, it’s SPECTACULAR.

Can’t get here fast enough!”

Percy

Woodcraft makes high-quality products

“Woodcraft makes high-quality products and has excellent customer service. They worked with me to design the table that I wanted, with my dimensions. Product was delivered on time and at the price that we agreed upon – no surprises.
I would highly recommend them for your furniture needs.”

Benjamin

What if I didn't like it?

“Joyce. To be honest I was so nervous waiting for that shipment—what if I didn’t like it? It was so expensive!! The table is AMAZING! I’m so pleased with my purchase. Everyone at Woodcraft was so friendly and helpful on the phone and via email. The table was packaged so well it was impossible to get damaged. Thank you to everyone at Woodcraft! Sincerely your very satisfied customer,”

Meagan

It looks great so far!

“Hi Oliver, Thank you for providing the picture of the table. It looks great so far! My husband and I are quite excited to see the final product when it’s finished.”

Janice

I saw in a picture on their Houzz page

“I ordered a table base from Woodcraft that I saw in a picture on their Houzz page. The table originally came with a wood surface and polished metal base, I did not want a wood surface, but I was immediately taken with the base. The worked with my local sourcer for the surface and created the perfect size for the bottom. The end result is amazing!”

Tamara

An update with picture is a wonderful personal touch

“Hello Liz, Thank you for the update, looks great so far. Coming from the commercial furniture industry, I find that sending an update with picture is a wonderful personal touch. Thank you.”

Gord

He said he would do

“Oliver was very good and did what he said he would do. I am very satisfied with the final product. I appreciated having an opportunity to review the product before delivery. The delivery team was very careful. Everything about the second table went very well.”

John

What a nice surprise.

“Hi Oliver, What a nice surprise. Thank you for sending the picture – I can’t wait to see the finished product! Sounds like it will be ready early, which is great.
Thanks.”

Jaquie

It’s gorgeous

“Joyce, Just wanted to send you a quick note to let you know we got our table today. We love it. It’s gorgeous, we couldn’t be more pleased.
Thank you for your exceptional service and outstanding product.
Have a great long weekend.”

Tania

The workmanship is outstanding

“I ordered a table, console, sideboard and 10 chairs from Woodcraft, after seeing pictures of the Metropolitan table. The workmanship is outstanding, and the service is absolutely wonderful. Oliver Kremeris and his team are professionals.

I am originally from Canada, and the friendly, helpful and sincere interactions with Oliver made me feel a bit homesick. Exclusive US companies have not been able to do this nearly as well.
You will not go wrong with this company. You will not easily be able to find such excellent furniture and service. I recommend them without hesitation.”

Reena

Thank you for your prompt and excellent response

“Good morning:

We wish to thank you for your prompt and excellent response to our request to repair a varnish defect on our new sideboard.

You quality product, your customer service and responsive after sales care are things we will share with friends.

Thank you”

Paul and Helen

Liz has a flare for decorating

“Liz has a flare for decorating and was a big help in the selection process. Also, I can’t thank Jack enough for his help loading my truck. “

Doug T.

Then we went to Woodcraft

“We have purchased our dining room table, chairs and buffet all from wood craft. Both my husband and I knew what we were looking for but couldn’t find it any where we went, then we went to Woodcraft.”

Krisy

Table and chairs are perfect

“Hi there, My wife and I received delivery of our new Live Edge dining table with chairs yesterday. I just wanted to let you know what the table and chairs are perfect! Thank you so much for such beautiful and unique addition to our house.
We were wondering, do you have plans to add matching pieces in the Live Edge style to your catalogue of products? We may be looking into adding a sideboard to our dining room at some point in time and would love it if there was the chance of a “live edge” sideboard to match the table. Thanks again.”

Craig

About 10 years ago...

“We purchased our first Woodcraft product about 10 years ago and we have been very happy with it. When it came time to replace our dining room table, I was excited about being able to customize a table of our choice to our space. We are thrilled with the final product! In fact, I was back at the Whitby store today to finalize designs for 2 China cabinets. In addition to the high quality product, I have found the staff very pleasant and knowledgeable. I am looking forward to completing my dining room.”

Karen

Bought my first table more than 20 years ago

“Love the quality of your product. Bought my first table more than 20 years ago. Have passed it on to my friends child! Still have the chairs it came with. You restained them about 10 years ago and now they are around my brand new tresle table. Love it! Thank you :)”

Deborah

Supporting this local business is an easy decision

“It has been a pleasure working with Woodcraft again. Oliver has provided friendly honest support from the initial inquiry to the finished product. The care that goes in to Woodcraft products is obvious, making supporting this local business an easy decision.”

Joe

Our son loves it!

“Hi Liz, I would like to say how happy we are with the bed frame and night table! Our son loves it! Very well done!
We have bought a few items from your Markham showroom and are extremely happy with them as well. The quality and service we experienced with Woodcraft is awesome. We are now looking at getting two maybe three desks. Thank so much.”

Liz

Worth the wait

“It is a stunning table. We love it and it was worth the wait. One question, do the leaves store inside the table somehow and if they do could you please let us know how to do this. Thanks.”

Terri H.

Passed onto future generations

“Professional, quality, craftsmanship, accommodating…I could go on.  I was thrilled when my Hampton storage bed arrived and was set up. It is a Beautiful piece of furniture that will be passed onto future generations. Thanks for being an outstanding Canadian business.”

Alison

Looks great!

“Hi Oliver, Looks great! Thanks.”

Rosemary

No doubt will continue to purchase in the future

“Hi Oliver, Thank you for attaching a picture – it’s nice to see it even at the unfinished stage. We have always been happy with the products from Woodcraft, and no doubt will continue to purchase in the future.
Thank you for the information, and we’re looking forward to picking it up soon.”

Catherine

I have NEVER experienced a delivery truck being on time

“Greetings Woodcraft, I found your company on the internet. Ironically I work about 5 minutes away, but found you when I was scanning the Internet for dining room chairs. I prefer buying furniture from smaller companies like yours because I find the quality of the product is far superior to what I may find at a box store and the service, too, is exceptional. I also prefer furniture made in Canada.
On the day of delivery, I was shocked. I have NEVER experienced a delivery truck being on time. Well, I was completely shocked (and embarrassed at being the tardy one) when the delivery truck was waiting for me at 4:35.
From the visits to your store to the delivery of the product to the quality of the chairs, Woodcraft has far exceed my expectations. I plan to share my positive experience with others. And I also plan to enjoy many years with these beautiful dining room chairs.
Thank you for making the experience a positive one!”

Sandra

The person from the Deutsches Filmmuseum

“Hi Amanda,
The new unit is great. Thank you. The person from the Deutsches Filmmuseum (where the exhibition is touring from) who has been traveling with the exhibition is actually raving about the new unit and said it is wonderful and hasn’t seen such a good book case yet. The exhibition has been in Frankfurt (it originated there), Amsterdam, Paris, LA, Sao Paolo… So a very nice compliment.”

Gina

Ahead of schedule

“The furniture exceeds our expectations, it was a pleasure (and easy) to work with Woodcraft staff on customizing our order. The furniture was delivered ahead of schedule and the installers were excellent.”

Alan

Their knowledge is second to none

“We’ve been filling our home with Woodcraft furniture since we bought our dining room set shortly after we bought our house. Their knowledge is second to none, their furniture is beautiful and no matter where else we look, we always end up at Woodcraft!”

Natalie & Dennis

Liz was amazing

“Thank you, Oliver! We are simply delighted with our purchase and had a wonderful shopping experience at Woodcraft! Liz was amazing as she knows her stuff and made our decisions very easy!

We are so looking forward to receiving delivery! We would definitely recommend Woodcraft to any of our friends who are looking for high quality furniture!”

Leslie & Robert

Look no further than Woodcraft

“If you are looking for quality fine furniture, look no further than Woodcraft. Woodcraft offers beautifully made solid wood furniture meticulously hand finished to your specifications. Every aspect of my purchase experience exceeded my expectations: sales, delivery, after-sales follow up. I can confidently recommend Woodcraft to family and friends and will undoubtedly purchase from them again.”

Lili

Fantastic!

“Fantastic! I look forward to seeing the furniture in my house!
Thank you so much.”

Michelle

We have had Woodcraft products for over 25 years

“We have had Woodcraft products for over 25 years. They look as good now as the day we purchased them. Quality product customized to our requirements!”

Pat

Those look BEEYOOTIFUL!

“Those look BEEYOOTIFUL! I can’t wait and thanks so much for sending a picture. I look forward to Joyce’s call about pick-up and being able to park my butt on those benches.  Hee hee. Have a great rest of the day!”

Angela

I only wish I had more suppliers like Woodcraft!

“Even after due diligence I have to admit that I was apprehensive about sending my clients deposit money out of the country to a company that I had never worked with before. I am very happy to share that my concerns were laid to rest. Oliver kept me up to date with the progress photos and renderings of my client’s gorgeous table, and all shipping and delivery details were handled flawlessly. As a professional Interior Designer I only wish I had more suppliers like Woodcraft!”

Cindy

I already have!

“Outstanding product, amazing service and great follow-up. What more could you ask for? I would highly recommend Woodcraft to my family and friends. As a matter of fact, I already have!”

Kevin

Rita was very knowledgeable

“We are very happy with the tables we purchased from Woodcraft. Although they were not cheap, you can see that they are of very good quality and good craftsmanship. We have already received many compliments about them. We really happy that you were able to make the tables exactly the way we wanted them and even allowed us to swap bases and tabletops so that we got exactly what we wanted. Rita was very knowledgeable about your products and very helpful. Joyce was very accommodating when trying to arrange delivery, which was very much appreciated since our house was not ready and we didn’t have anywhere to put the tables for a few months after they were made. Overall we had a great experience with Woodcraft. Thanks and we look forward to enjoying our tables!”

Laura

BUT it was better

“Hi Oliver,

The table was delivered and put together yesterday.

I have to admit it was not as I had imagined……. BUT it was better, it has exceeded my expectations (and they were very high). We absolutely love the table Oliver. We will rave about this table for a long time to our friends and family.

The stain and finish are perfect, a true quality timeless piece……we are very happy we choose woodcraft to purchase our table from and we will recommend your company to everyone.

Thank you for all your help throughout this process. Delivery to the North is often disastrous with timing and prices, you made the process quite easy for us and it was money well spent.

Cheers”

Christy & Wayne

Thanks for the update & photo Oliver

“Thanks for the update & photo Oliver. The unit looks great. I think it is going to look really good in our living room.
Looking forward to receiving it!”

Dan

I'm saving up to get the serving table

“Hi Rita, I love our furniture. I’m saving up to get the serving table (I think it’s actually a sofa table but it will work beautifully). It is the most beautiful furniture I have ever owned.”

Jamie

The craftsmanship is fantastic!

“Hi Rita, The bed was delivered yesterday. The craftsmanship is fantastic! The delivery staff was exceptionally professional, efficient, and tidy with their work.
Many thanks to the entire staff at Woodcraft for exceptional customer service! Cheers.”

Ann

I would send an email late at night

“Oliver the marketing rep was amazing. He seemed to always be working. I would send an email late at night and he would a send a response shortly afterwards even with the time zone changes. I could not find “the” table I was looking for and over the moon when I found out a custom table could be made for me I was more than happy! I have many plans on purchasing more items from Woodcraft.”

Gail

Your email to me proves I made the right choice

“Hello Rick, Thank you very much for the email.
I chose woodcraft for a number of reasons and your email to me proves I made the right choice.  It is so refreshing to see such exceptional customer service these days and I applaud you for that.
Your email is probably the only one I have ever received from a retail facility’s manager.
I am really looking forward to seeing my furniture and I can assure you that I will be making several other purchases from Woodcraft within the next year or so.
Thanks”

Sal

Surprisingly difficult time

“We’d had a surprisingly difficult time finding square-tapered legs for our kitchen island, and were happy to discover it a) nearby, b) with fast service (1.5 weeks for pickup), c) reasonably priced and d) very well made”

Vic

The table was beautiful

“I ordered the Metropolitan Table with chrome base from Woodcraft. I needed a special order 12 foot long table. They handled the whole process with no problems. Oliver the business manager was easy to deal with and very accommodating. And the table was beautiful.”

Robin

Wonderful customer service experience!

“Thank you for sending Oliver- everything looks great so far!

By the way, I think that sending pictures of the work in progress is a wonderful customer service experience!”

Kevin

We have received many compliments

“Hi Liz,

Thanks for checking up on us.  I meant to reach out to you earlier but I’ve been super busy and couldn’t find the time to thank you for the wonderful service and product you have provided us.  We’re extremely happy and thoroughly enjoying the table as we have received many compliments from our friends and family about the look and the craftsmanship of the table.  We couldn’t be happier and I know this is something we will enjoy for a very long time.  Thanks again.”

Tom

Thanks so much for your wonderful service.

“Hello Rita, So sorry I didn’t reply. Joyce just called to arrange delivery for next week which reminded me I hadn’t responded to you. Looks great and cannot wait to receive it.
Thanks so much for your wonderful service.”

Sandra

Many thanks to Bill!

“Customer service is beyond reproach and the quality craftsmanship of the furniture is second to none. Many thanks to Bill and the rest of the team for such an exceptional job!”

Benjamin

Continued collaboration with Woodcraft

“We have worked with Woodcraft on a few custom projects for our high end clients. Woodcraft has been a pleasure to do business with throughout the entire process from ordering to delivery. Their team is efficient, accommodating and easy to work with. We here at Roughan Interiors have been nothing but thrilled with the end products as are our clients. We look forward to our continued collaboration with Woodcraft.”

Roughan Interiors

My experience at Woodcraft was incredible

“My experience at Woodcraft was incredible. I especially loved receiving an email from Oliver letting me know what the status of order was and keeping me informed at every step. Everyone was extremely patient and spent time explaining different scenarios. I recently received my furniture and was thrilled with the result. I will highly recommend your Company in the future.”

Connie B.

Thanks so much for everything

Hi Oliver!

Thanks for checking in.  The table is beautiful.  My husband is still getting used to the “distressed” look on the chairs, but when the whole remodel is complete, I think it will all tie together nicely.

The deliver people were very professional, and my whole experience with you has been great.

Thanks so much for everything,

Megan